Quote of the Day

“Look for people with renaissance-thinker tendencies, who’ve done work in a related area but not in your specific field. Make it possible for someone who doesn’t report directly to that area to come in and say the emperor has no clothes.”
–Cynthia Barton Rabe, author of “ Innovation Killer: How What We Know Limits What We Can Imagine — and What Smart Companies Are Doing About It,” quoted in a NY Times article on how relying on expertise leads to lack of questioning and familiar results.
Susan sez: This is a role consultants often fill, but one managers should build into their own planning, IMHO.